Customer Programs and Tools

Komatsu Parts Programs

Komatsu offers you the most appropriate and cost-effective solutions to keep your machine operating at peak productivity. Below are a few of the programs and tools that we have available for our customers:

Genuine Care: Designed to help you plan ahead, the Genuine Care program guarantees the maximum performance of your machine through the usage of Komatsu genuine fluids, filters and repair parts. During the participation in this program, the machine receives the expert care of the Komatsu technicians, which helps you prevent contamination and ensure proper servicing and installation. Extended coverage discounts and 100% core guarantee of major powertrain components are just a few more of the advantages that you can enjoy. 

Komatsu Financing program: developed to give you a peace of mind. The low interest rate and the flexible payments are only a few of the benefits that you will enjoy during your participation, Repair and service work is provided by Komatsu approved technicians and therefore you can keep your machine operating at peak productivity.

Reman Programs: to prevent future unscheduled downtime and keep your machines consistently productive, take a look at Repair and Rebuild options that Komatsu offers you. Now, you can control your investment costs in new machines by extending the life cycle of the existing machine. Reman programs can be combined with other Parts Programs such as Parts & Service Financing, Firm Future Order Discounts, and more. 

Komatsu Tools

Quick Reference Guides: Komatsu America supports its Distributors and their customers by developing Quick Reference Guides. These guides are a compilation of components and support parts for power train, electrical, cooling, suspension and hydraulic systems. Komatsu also offers guides for reman components, kits, safety, comfort and wear items that are popular among domestic and international operations. Available in printed and digital form. Finding the right parts the right time and at the right place is vital for your business. The new now makes all the daily steps for ordering parts easier and simpler. This portal offers you various applications and a large amount of data which will help you manage your fleet, cost and investments in a better way. Some of the benefits of are: quick access to Parts books, notifications about the maintenance of your machine, parts ordering status, information about current Komatsu Promotions etc. The new is designed to be user friendly and to operate for all major browsers.

To learn more about the wide range of Komatsu programs & tools find your local distributor here.

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8770 W Bryn Mawr Ave., Suite 100
Chicago, IL 60631
(847) 437-5800