Komatsu America’s Complimentary Maintenance Program marks singular milestone among OEM’s
Rolling Meadows, Ill., March 21, 2016 - Komatsu America Corp., a leading global heavy equipment manufacturer, and its distributor, Columbus Equipment Company, today announced the completion of Komatsu CARE’s 60,000th service interval. Komatsu America pioneered complimentary maintenance for Tier 4 machines in the construction industry with the launch of Komatsu CARE in 2011.
The 60,000th interval was completed on a Komatsu D61EXi-23. A service certificate was presented to machine owner and Columbus Equipment Company customer, John Eramo & Sons, Inc., at a ceremony to celebrate the milestone.
Eligible Komatsu Tier 4 construction-sized machines, whether rented, leased or purchased, are covered by the Komatsu CARE program for the first three years or 2000 hours, whichever comes first. Komatsu CARE includes scheduled factory maintenance, a 50-point inspection at each service and two complimentary Komatsu Diesel Particulate Filter exchanges. For certain Tier 4 machines, Diesel Exhaust Fluid tank flushes within the first five years are available as well.
“If lowering cost of ownership, improving equipment uptime and reliability and protecting capital investment value are important to you, there’s no better program available than Komatsu CARE,” said Mike Hayes, Director of Service Marketing and Distributor Development for Komatsu America Corp. “No other OEM program offers the kind of protection Komatsu CARE does; it remains the first and most comprehensive offering in the marketplace,” Hayes said. “Working with distributors like Columbus Equipment, our customers know they’ll have the resources and staff needed to maximize machine productivity and minimize costs.”
The Komatsu CARE program is similar to complimentary maintenance programs that have been very successful within the luxury auto industry. Those programs, like Komatsu CARE, can increase residual value on lease returns, increase the price of used vehicle sales, and increase the longevity of component life.
About Columbus Equipment Company
Established in 1952, Columbus Equipment Company is a leading heavy-equipment distributor, offering industry-leading manufacturer brands. The dealership serves the construction, mining, aggregate, lifting, paving, forestry, waste recycling and landscaping industries throughout Ohio, Indiana, Kentucky and West Virginia. For more information, visit www.columbusequipment.com.
About Komatsu America Corp.
Komatsu America Corp. is a U.S. subsidiary of Komatsu Ltd., the world’s second largest manufacturer and supplier of earth-moving equipment, consisting of construction, mining and compact construction equipment. Komatsu America also serves the forklift and forestry markets. Through its distributor network, Komatsu offers a state-of-the-art parts and service program to support its equipment. Komatsu has proudly provided high-quality reliable products for nearly a century. Visit the website at www.komatsuamerica.com for more information.
Komatsu®, KOMTRAX®, and Komatsu CARE® are registered trademarks of Komatsu, Ltd. Komatsu America Corp. is an authorized licensee of Komatsu Ltd. All other trademarks and service marks used herein are the property of Komatsu Ltd., Komatsu America Corp., or their respective owners or licensees.