The goal of both programs is to be a greater Komatsu organization that will provide increased value to its customers by improved communication and best practices across our global network of Service professionals. We are offering two programs in 2019:
- KOMATSU SERVICE INSTITUTE
This event is for all Service Department Managers or Administrators that are looking to gain insight and skill in Komatsu support programs along with developing professional skills. This is a 3 ½ day training event for our Service Department managers and administrators. Understanding the latest Product Support programs, customer expectations, market challenges and strategies; are among the main subjects to be covered throughout the week. After completing 60 credit hours (typically takes 3 training events to complete), the employee will achieve KSI Certification: Expert of Customer Support.
Dates: October 26 – 29, 2020
For more information about this event, click here: KSI INFORMATION & REGISTRATION.
Click here to view class information, class schedule and more!
- KOMATSU LEADERSHIP EXCELLENCE SERIES
The ‘Komatsu Leadership Excellence Series’ will be exclusive to those students who have completed their KSI Certification: Expert of Customer Support. This program will be 5 days and will include a
• 3 day “Leadership Module 1: Understanding & Leveraging your Leadership DNA” course
• Follow-up one-on-one coaching session (1 hour long – scheduled within 60 days of program completion)
with the Leadership facilitator and Executive Coach
• 2 day “Business Module 1: Heavy Equipment Simulation – Test Drive” course
Only 15 seats are available for this training.
CLICK HERE for DATES & TOPIC along with information on REGISTRATION
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If you have questions or would like to be added to our email list, please contact the KSI Team at email@example.com.
Frequently Asked Questions
Komatsu America Corp.
8770 W Bryn Mawr Ave., Suite 100
Chicago, IL 60631